7.8 Product Administration

            

Accessing Product Admin Panel

Only product administrators can access the product admin panel. To become an administrator you must Request Admin Rights.

To access the admin panel:

  • Select the Admin Panel tab.
  • A product admin panel menu will be displayed.
  • To return to the product profile you can select the Product Logo or View Product tab.

            


            

Managing Details

Product details can be updated here including the description, contact and social details. 

To manage the product details:

  • Select Details from the product admin menu.
  • Navigate to the field you want to change and update the content in the field.
  • Select Save Changes.

            


            

Newsletter Subscriptions

If your product has a newsletter, you can add a Subscribe to Newsletter button on your product profile. Any subscriptions will forward a subscription request and the relevant details to the assigned email address. You can then send a newsletter to the subscriber based on these details.

To add newsletter subscription:

  • Select Details from the product admin menu.
  • Navigate to the Newsletter Subscription section.
  • Select the check box next to 'Show newsletter subscribe box'.
  • Add an email address for the subscription requests to be sent to.
  • Add custom text to the subscription email that this address will receive. 
  • Select Save Changes.

            



            

Groups & Topics

Products are accessed via the Product Directory within a group and can be assigned topics to describe the products niche. You can add a product in up to four relevant groups and select up to three topics within these groups to tailor your product to a more relevant audience.

            

To add your product into a new group:

  • Select Details from the product admin menu.
  • Navigate to the Groups & Topics section.
  • Select the dropdown on an empty group field.
  • Select the group you would like to add your product to. 
  • Select the topics field below an assigned group to display a list of topics in that group.
  • Select a topic, and it will be added as a tag.
  • Select Save Changes.

            

You can change or remove your product from groups, please be aware when changing or removing a group you will loose any followers of the product from these groups.

To change a products group:

  • Select Details from the product admin menu.
  • Navigate to the Groups & Topics section.
  • Select the dropdown next to the group you would like to change.
  • Select the group you would like to change to.
  • Select the topics field below an assigned group to display a list of topics in that group.
  • Select a topic, and it will be added as a tag.
  • Select Save Changes.

            

To remove a products group:

  • Select Details from the product admin menu.
  • Navigate to the Groups & Topics section.
  • Select the dropdown next to the group you would like to remove.
  • Select the blank field in the dropdown.
  • Select Save Changes.

            

To change product group topics:

  • Select Details from the product admin menu.
  • Navigate to the Groups & Topics section.
  • Select the topics field below an assigned group to display a list of topics in that group.
  • Select a topic, and it will be added as a tag.
  • Select Save Changes.

            



            

Owner & Publisher

If your product owner and publisher companies are on reveela, you can connect and link them to your product profile. 

To add a owner or publisher:

  • Select Details from the product admin menu.
  • Navigate to the Owner & Publisher section.
  • Select the Owner or Publisher field, begin typing the company name and select the company profile from the list.
  • Select Save Changes.

            



            

Managing Members

You can manage product members including: administrators, editors, sales representatives and followers.

To manage product members: 

  • Select Members from the product admin menu.
  • Navigate to the Administrator, Editor, Sales or Followers widget.
  • Select the Cog icon on a member to manage them.

            

As admin, you can manage any admin rights requests submitted by other members.

To manage admin rights requests:

  • Select Members from the product admin menu.
  • Navigate to the Administrator widget.
  • Select the Cog icon on the member who is displayed as Pending.
  • Select Promote to Admin to give them admin rights.
  • Select Decline Request to reject their admin rights request.

                

Users following the product can also be promoted to administrators. Each product can have a maximum of 5 administrators.

To promote a follower to administrator:

  • Select Members from the product admin menu.
  • Navigate to the Followers widget.
  • Select the Cog icon on the follower you want to promote to admin.
  • Select Promote to Admin.

                

Administrators can be hidden from public view if there is more than one administrator. This means they wont be visible on the product profile as admin and they wont be contactable from the product profile. 

To hide an administrator:

  • Select Members from the product admin menu.
  • Navigate to the Administrators widget.
  • Select the  Cog icon on the administrator you want to hide.
  • Select Make Admin Hidden
  • A hidden eye icon will overlay the hidden users profile image. 

                

To make admin visible:

  • Select Members from the product admin menu.
  • Navigate to the Administrators widget.
  • Select the  Cog icon on the hidden administrator you want to make visible.
  • Select Make Admin Visible.
  • A hidden eye icon will overlay the hidden users profile image. 

           

To relinquish a users admin rights:

If you are the only administrator and want to relinquish your admin rights you must promote another user to administrator in your place. You can also relinquish another users admin rights, please see Relinquishing Admin Rights for more information.

            

Each product can be assigned editors who will be able to respond to any editorial queries submitted in the Product Contact Form. There is no limit on the number of editors that can be assigned.

To assign editors:

  • Select Members in the product admin menu.
  • Navigate to the Editors widget.
  • Select the Add
  • Select Editor Name and type the name of the user you would like to assign as an editor and select the user.
  • They will now be displayed as a product editor. 

            

Each product can be assigned sales representatives who will be able to respond to any sales queries submitted in the Product Contact Form. There is no limit on the number of sales representatives that can be assigned.

To assign sales representatives:

  • Select Members in the product admin menu.
  • Navigate to the Sales widget.
  • Select the Add icon.         
  • Select Sales Name and type the name of the user you would like to assign as a sales rep and select the user.
  • They will now be displayed as product sales representative.     

            

If a follower or someone acting on behalf of the product is behaving inappropriately, you can kick them. Kicking them will also remove them as a follower.

To kick a member:

  • Select Members in the product admin menu.
  • Navigate to the Sales, Editorial or Followers widget.
  • Select the Cog icon on the member you want to kick.         
  • Select the Kick User icon.
  • The user will no longer be a member of the product.

            

Please note, kicking a user does not permanently prevent them from following the product. If you would like to permanently ban a product member, please Contact Us.

            


            

@mentions

Your @mentions are posts where your product has been discussed. You can monitor these to keep on track with your reputation. 

To access mentions:

  • Select Mentions in the product admin menu.
  • All posts where the product has been @mentioned will be displayed.

                    

You can report any mentions that you feel are inappropriate, offensive, false and spam content. Any content that violates our  Community Guidelines will be removed. 

To report mentions:

  • Select the Ellipsis icon on an the mention you would like to report.
  • Select the  Report icon.
  • Select the reason why you are reporting the mention from the options displayed.
  • An alert will be sent to site admin and will be reviewed within 48 hours.

            

Logo

You can upload your product profile image here, it is recommended you upload your logo.

To update your product logo:

  • Select Logo from the product admin menu.
  • Select Upload New and select the image you want to upload.
  • Drag and use the Crop tool to reposition your image.
  • Select Crop & Save.

            


            

Cover Image

You can update your product cover image here, this will help your product profile stand out.

To update your cover image:

  • Select Cover Image from the product admin menu.
  • Select Upload New and select the cover image you want to upload.
  • Drag and use the Crop tool to reposition your cover image.
  • Select Crop Image.

            



            

Featured Images

Feature images are displayed above your product description to enhance and promote your product profile. Up to four featured images can be added.

To add a featured image:

  • Select Featured Images from the product admin menu.
  • Select Add New Featured Image.
  • Select Upload New and select the featured image you would like to upload.
  • Select Save.
  • The featured image will be displayed.

                        

To reorder featured images:

  • Select Featured Images from the product admin menu.
  • Drag and drop the images to to adjust the order you would like them to display in.
  • The images will automatically be displayed in that order.

            

To delete a featured image:

  • Select Featured Images from the product admin menu.
  • Navigate to the featured image you want to delete and select Delete.
  • The featured image will be deleted.

               


            

Content Submissions

When an article is submitted, groups and products will be suggested which are relevant to the content. If your product is selected the article will be sent to your product as a content. 

To access content submissions:

  • Select Content Submissions in the product admin menu.
  • Select the article title to view the content.
  • The full article will be displayed.

                

Dependant on the Article License, you will have the option to download the content.      

To download content submissions:

  • Select Content Submissions in the product admin menu.
  • Select the title to view the content.
  • The full article will be displayed.
  • Select the Ellipsis icon.
  • Select the Download icon.
  • The article will be downloaded to your desktop.

                    

To delete content submissions:

  • Select Content Submissions in the product admin menu.
  • Select the Delete icon.
  • The article will be deleted.

            

If you do not want your product to receive content submissions you can opt out.

To opt out of receiving content submissions:

  • Select Content Submissions in the product admin menu.
  • Uncheck the 'I would like to receive content submissions' box.
  • Content submissions will no longer be sent to your product.

            


            

Issues

The latest issues of your product can be uploaded and displayed here for your audience to view as page turners. Up to 5 issues can be uploaded.

To upload an issue:

  • Select Issues from the product admin menu.
  • Add an issue name or number in the title field.
  • Select Upload New and select the issue you would like to upload.
  • Select Add.
  • The issue will be displayed and will be tagged as the Latest Issue as it is the most recent upload.
  • The latest upload will also be displayed in the Latest Issue widget on the product profile.

NOTE:  Format of issue must be PDF. It must also be saved as single page spreads. 

                   

To remove an issue:

  • Select Issues from the product admin menu.
  • Navigate to the issue you would like to remove.
  • Select Remove.
  • The issue will be removed.

            

Forward Features

To add forward features to your product, you must select an editorial year. 

To select an editorial year:

  • Select Forward Features from the product admin menu.
  • Navigate to the editorial start date field and select a date, and the end date will automatically be populated.
  • You can change the editorial year at any point. 

                   

Once an editorial year has been selected, you can add features throughout the year. 

To add a forward feature: 

  • Select Forward Features from the product admin menu.
  • Select the Add Feature button.
  • Fill in the relevant fields and ensure the information is correct, select Save and select Ok.
  • The feature will be displayed in your editorial calendar.                     

                   

To edit a forward feature:

  • Select Forward Features from the product admin menu.
  • Navigate to the feature you want to edit. 
  • Select the  Edit icon.
  • Edit the relevant fields, select Save and select Ok.

                   

To remove a forward feature: 

  • Select Forward Features from the product admin menu.
  • Navigate to the feature you want to remove. 
  • Select the  Delete icon and select Ok
  • The feature will be removed and no longer display on the editorial calendar. 



            

Media Pack

A PDF of your Media Pack can be uploaded to your product. All new followers will automatically receive a copy of the media pack and it will be downloaded from the product profile. 

To upload a media pack:

  • Select Media Pack from the product admin menu.
  • Select Upload New and select the file you would like to upload.
  • Select Open.
  • A preview of the media pack cover will be displayed.
  • A Download Media Pack button will appear on the product profile.                          
               

To delete a media pack:

  • Select Media Pack from the product admin menu.
  • Navigate to the media pack.
  • Select Delete.
  • The media pack will be removed.


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